Office Policies

Office Hours

officepolicies

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Friday: 8:00 a.m. – 4:00 p.m.

Please call the office for appointment times and days the doctors are available

Dr. Cadman sees patients in Warman at Warman Dental Centre on Fridays. Please call the office to arrange an appointment or to check on availabilty.

**Dr. Remmer has retired from the Saskatoon office but still see patients in the Prince Albert office. Contact the Prince Albert office for days and availability.**

Appointments

No referrals are necessary to arrange an appointment for an orthodontic consultation appointment (although many of our patients are referred to us by their family dentist we don’t require you to be referred).

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.  If, during your treatment, two or more appointments are cancelled with less than 24 hour notice, you may be subject to a cancellation fee. 

Please arrive on time for your appointments.  If you are running late for your appointment please contact our office to make us aware.  When you do arrive late you may be asked to wait for the next available time as we treat the patients that have arrived on time for their appointment.  If you are more than 15 minutes late for your appointment you may be asked to reschedule your appointment for another date.

Over the course of your orthodontic treatment you can expect to visit our office at regular intervals of 6-10 weeks for adjustments of your braces or appliances.  These appointments typically take between 15-30 minutes.  Certain appointments require more time and are booked at specific times during the day; we will inform you when these appointments may be required.

Insurance

Orthodontic coverage is a separate benefit within a dental insurance package. Coverage varies but is often at the 50% level to a certain lifetime maximum. You can check with your plan administrator or the insurance company to determine the details of your policy.  Our office does not accept assignment of benefits for payment of orthodontic treatment.

Our office will provide you with the Canadian Association of Orthodontists Certified Specialist in Orthodontics Standard Information Form. Once this form has been submitted to the Insurance company, the carrier will advise you by letter of your coverage. For reimbursement, attach your receipt from our office to a Dental Claim form and submit both to the insurance company.

In a situation when both parents have orthodontic coverage, the person with the earlier birth date in the year is the primary subscriber. After the insurance company advises the primary subscriber of the coverage available by letter, the other parent then submits this Information to his/her insurance company along with the above mention Standard Information Form for adjudication.